Shipping and Delivery
Order Processing
All orders will be processed within 48-72 hours on business days; and shipped via your nominated shipping service.
Please provide us with a complete shipping address. We will not accept responsibility for packages that are lost or undelivered due to an incomplete address and we are unable to change a delivery address once an order has been shipped.
See shipping times and details for all destinations below. Shipping costs will be calculated once an address is entered at checkout.
We are not able to issue refunds due to unexpected shipping delays and once the order has been submitted, we are unable to change or cancel the order.
Shipping
SHIPPING METHODS & COSTS
- Australian Standard Shipping Costs - $8.00
- Australian Express Shipping Costs - $10.00
International Standard Shipping Costs
- New Zealand Shipping - $15.00
- International Shipping - $25.00
All deliveries will be sent via our various Domestic and Express Post services. We endeavour to have all deliveries arrive within 3-7 working days within Australia. For New Zealand deliveries, please allow 7-10 working days and for all other destinations globally, please allow 14-21 working days.
Deliveries are trackable and you will be sent tracking details once your order has been sent. If you would like help in tracking your order please contact us via email at shop@thereshegoes.shop
International orders may incur customs duties and taxes. As the receiver, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. We are unable to refund you if you refuse the package because of customs charges. There She Goes is not responsible for the courier cost of any returns.
In the event that a package is destroyed or not returned to us by customs because it does not meet the entry requirements to your country, There She Goes will not be able to refund the customer.
Please note that delivery times are estimates only. If you're needing your delivery urgently or have any queries about your delivery, please email us at shop@thereshegoes.shop